Cancellation, Return & Copyrights Policies

WORKSHOP CANCELLATION POLICY

For classes less than 150 dollars;

If you register for a workshop and later become unable to attend, we will gladly offer a credit to use toward any future event if you notify us at least 24 hours before the workshop. We are unable to offer credits of any kind, or honor reschedule requests, with less than 24 hours advance notice. If you are unable to attend a workshop at the last minute, we suggest giving your spot to a friend! Thank you for understanding.

For classes over 150 dollars;

We understand that schedules change and are happy to accommodate refund requests when possible. If you would prefer to cancel your registration for the classes over 150 dollars, $20 service fee will be charged.

-Refunds must be requested 14 days before the class starts. Beyond these deadlines, a refund will be considered only if your registration can be filled by another customer from a waitlist or you will be able to transfer the registration to your friend.

-if you would prefer to cancel 7 days before the class starts, we will gladly offer a credit to use toward any future event or classes and it will be placed on file for one year. 

-If you request cancellation 5 days or less before the start date, you will forfeit your tuition. Or please give your spot to a friend, too. Again, Thank you so much for your understanding.

For both classes;

-There are no refunds for no-shows or for withdrawals after a weekly class begins.

-If the program due to low enrollment, a full refund will be issued. We will inform you at least 72 hours before the class starts. 

-In the event of natural disasters and/or extreme weather conditions outside our control requiring facility closures and activity cancellations, no refunds will be issued.

RETURN POLICY

Unused and unopened merchandise purchased in our store can be returned for a full refund within 30 days of purchase if accompanied by the original receipt. Yarn that has been wound into balls, and fabric or other merchandise that is sold after being cut, cannot be returned. Any other merchandise that has been altered in any way, gift cards, and other downloadable products cannot be returned. Custom, bulk, and wholesale orders are non-refundable or exchangeable. 

If you would like to return any items you have purchased online, please email us at info@slowstitches.co  within 30 days of your original purchase to initiate the process. We are unable to process returns after 30 days. Please note the exclusions listed above. You will be responsible for return shipping costs.

COPYRIGHTS

All the pattern is an original Sow Stitches Studio design and is copyrighted. All rights reserved. These patterns are for individual, non-commercial use only. Sale, reproduction, publication or distribution prohibited. Please do not duplicate or use for any commercial purposes.